Crowndale Food Services Ltd Privacy Policy

This privacy policy will explain how Crowndale Food Services Ltd. (Our Company) uses the personal data we collect from you when you use our website, app or contact us via telephone, email, letter or in person.

What data do we collect?

Our Company collects the following personal data:

  • Personal identification information (Name, address, email address, phone number etc.)
  • Website usage data (IP address, browser details, device identifiers etc.)

 

How do we collect your data?

You directly provide Our Company with most of the data we collect. We may collect and process data when you:

  • Register with us as a supplier, customer or place an order with us.
  • Contact us via our website, email, telephone, letter or in person.
  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Our Company collects your data so that we can:

  • Process your order
  • Perform bookkeeping activities.
  • Provide customer support
  • Contact you with special offers on products that we think you may like

When Our Company processes your order or sets up your account, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent behaviour.

How do we store your data?

Our Company securely stores your data at our head offices (see contact information below) using encrypted storage and/or suitable access controls.

Our Company will keep your data only for as long as is necessary to comply with our contractual and legal obligations and for the purposes set out in this policy.

Marketing

 

Our Company would like to send you information about products of ours that we think you may like.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us using one of the methods listed below.

What are your data protection rights?

 

Our Company would like to make sure you are aware of your data protection rights.

In certain circumstances, you have the following data protection rights:

The right to access- The right to request from Our Company copies of your personal data. We may charge you a small fee for this service.

The right to rectification- The right to request that Our Company correct any information that you believe is inaccurate or incomplete.

The right to erasure- The right to request that Our Company erase your personal data

The right to restrict processing- The right to request that Our Company restrict processing of your personal data.

The right to object to processing- The right to object to Our Company’s processing of your personal data.

The right to data portability- The right to request that Our Company transfers your data to another organisation, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using one of the methods detailed below.

What are cookies?

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

What type of cookies do we use?

 

There are a number of different types of cookies. Our website uses:

  • Functionality cookies- used to enable basic functions and enhance the user experience.
  • Marketing- used to collect information about content viewed on the website for advertising purposes.
  • Statistics- used for statistical analysis of visitor use of the website.

Privacy policies of other websites

 

Our website contains links to other websites. Our privacy policy only applies to our website, so if you click a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our privacy policy is regularly reviewed, and any updates will be placed on www.crowndale.co.uk

You are advised to review this privacy policy periodically for any changes.

How to contact us

 

If you have any questions or comments about Our Company’s privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: data@crowndale.co.uk

Telephone us on 0116 2885747

Or write to us at: Crowndale Food Services Ltd. Unit 17 Ashville Way, Ashville Trading Estate, Whetstone, Leicester, LE8 6NU